FAQ

Cleaners on Demand offers numerous cleaning and repairing services in both residential and commercial premises. A few of which are:

• Carpet steam cleaning
• Carpet dry cleaning
• Carpet repairing
• Tile and grout cleaning
• Mattress cleaning
• Flood damage restoration
• Curtain cleaning
• Upholstery cleaning

Ans: Our carpet cleaning method consists of a couple of steps to ensure that you receive a clean, stain-free, germ-free and fresh carpet at the end of our cleaning. The Carpet Cleaning procedures we follow are as follows:
1. Inspection – Firstly, we conduct a thorough inspection to gauge the fabric type of your carpet and then select the cleaning method accordingly.
2. Vacuuming – After inspection, our efficient team members will vacuum your carpets with HEPA filters to remove dirt, debris and germs that are present on the surface of the carpet.
3. Stain Blotting: – In the following step, we apply an eco-friendly solution to eliminate the stains. We dip a piece of cloth in stain removing solution and then we dab it over the stains to erase it. The solution we use is non-toxic, safe and does not cause any allergies.
4. Steam Cleaning: – In this step, our cleaners will use steam to make sure your carpet is cleaned thoroughly. Steam cleaning also helps in the sanitation of the carpet, hence, it is considered to be one of the best carpet cleaning methods in Melbourne.

5. Carpet Drying – After steam cleaning, we will let the carpets dry and then sanitise it.
   6. Deodorisation: – It is our final step, which is used to get rid of any musty or foul smell your carpet might have. After deodorisation, your carpets will smell divine and get a new, bright and fresh look.

Ans: We provide our cleaning services throughout Australia covering all the states and their localities. Based in Melbourne,  Cleaners on Demand also offers services to clients in other parts of Australia.

Ans: Yes, we are completely dedicated to fulfilling all the cleaning needs of our clients, hence we remain available on weekends and holidays also. We understand and respect your busy schedules, therefore, we make sure we are available whenever you need our cleaning services, fitting within your timeframe.

Ans: Our company offers a variety of high-quality carpet cleaning and repair services, including carpet steam cleaning, carpet dry cleaning, carpet repairing, carpet mould removal, and carpet sanitation and deodorization. Therefore, call us for any carpet-related service!